About
I take a pragmatic, user-centred approach to improving services while helping to build an organisation’s digital capabilities.
Together we can explore opportunities, learn about users’ needs, refine and reframe the problems, collaborate on ideas, experiment with solutions, and test them with people.
As a result, my client’s customers get the services they need, and my team gets new skills to continue using as services evolve.
Services
User Research & Insights.
Product Innovation Sprints.
Service Design & Development.
Research & Design Consulting.
Values
Highly rational and logical in solving complex problems.
Leverages a natural cynicism to reframe problems.
Possesses an autonomous & committed work ethic.
Develops trust by being results-focused.
Maintains a positive and energetic attitude.
Active listener ensuring mutual understanding.
Testimonials
“Sam is one of the best people I have ever worked with. Intelligent, articulate, and a super experienced practitioner, he brings so much to the team. Whether problem solving, prototyping, or protecting the integrity of the product, Sam has visionary and executional skills in equal measure. He has fun unravelling complexity through rigour and process, whilst being smart enough to get there with his head alone.”
— Andrew Davenport, Managing Director at The White Agency
“I have had the pleasure to work with Sam both in London circa 2008 and more recently in Sydney. Sam’s passion and deep understanding inspire individuals to develop their practice to full potential and provide organisations with the stability upon which to build a culture of design excellence. A true pro I would trust his judgment beyond any other I have worked with.”
— Mark Walters, Experience Design Director at Host/Havas
“It has been a pleasure and an honour working together with Sam Court to develop an innovative and future-focused User Experience Design course for Macleay College. Sam has exceptionally high personal and professional standards, which when combined with his personable and empathic manner has created engaging and collaborative learning experiences for our students. Sam is an expert in his field and a perceptive and insightful consultant.”
— Ian Thomson, Head of the Advertising & Digital Media Faculty at Macleay College
“Sam is one of the most holistic designers I know – his pragmatic and outcome-driven nature, his ability to shift between strategy to the finer technical details, and always being the champion of the user, grounded on human empathy and data.”
— Shirley Zhuo, User Researcher at the Digital Transformation Agency
Sam Court 